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Heather Ward is a dedicated professional with over 20 years of experience in emergency services. After leaving her career Heather followed her heart and her childhood dream of learning Sign Language and enrolled in the American Sign Language program at San Antonio College. There Heather earned her Deaf Support Specialist degree, demonstrating her commitment to supporting the Deaf, deaf and Hard of Hearing community. Currently Heather serves as the Outreach Coordinator here at Aid The Silent, where she plays a pivotal role in organizing family community nights, providing education, and advocating for the rights of individuals who are deaf or hard of hearing. In addition to her professional endeavors, Heather is a devoted full-time mother, grandmother, and wife, balancing her career with her family life with grace and determination.