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Terms & Conditions

Last Updated: 09/11/2025

1. Introduction

Welcome to Aid the Silent. This website, aidthesilent.com, is designed to share information about our nonprofit organization, support fundraising initiatives, and provide ways for individuals to get involved with our mission of advocating for and supporting the deaf and hard-of-hearing community. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.

2. Use of the Website

This website is intended for personal, non-commercial use in support of Aid the Silent’s mission. Users are prohibited from:

  • Misusing the website or its services.
  • Engaging in any activity that could harm the website, its users, or Aid the Silent.
  • Attempting to breach the website’s security systems.
  • Using the website for fraudulent, unlawful, or misleading purposes.

3. Donations and Event Registrations

When making a donation, registering for an event, or purchasing merchandise through our website, you agree to provide accurate information. Aid the Silent may use third-party providers to process payments securely. Please refer to our Privacy Policy for details on how personal data is handled.

4. Data Privacy and Security

We are committed to protecting the security of your personal data. Your information will be used exclusively for the purposes of processing donations, event registrations, communication, and organizational updates. We will not sell or share your data with outside parties except as required to provide our services. For more details, please review our Privacy Policy.

5. Intellectual Property Rights

All content on this website—including text, graphics, logos, images, and design—is owned by Aid the Silent or its licensors and protected by intellectual property laws. Content may not be reproduced, distributed, or used for commercial purposes without prior written consent.

6. Limitation of Liability

Aid the Silent is not liable for any damages, losses, or issues that may arise from the use of this website, donations made, or reliance on the information provided. All use of the website is at your own risk.

7. Amendments to the Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. All changes will be posted on this page, and your continued use of the website signifies your acceptance of any revised terms.

8. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Kendall County, Texas.

9. SMS Messaging Terms (Twilio Compliance)

Aid the Silent uses SMS messaging to communicate with supporters. By opting in to receive text messages from us, you agree to the following terms:

  • Purpose of Messaging: We may send notifications, event reminders, alerts, fundraising updates, and occasional marketing.
  • Opt-Out: You can cancel the SMS service at any time by texting “STOP” to our shortcode. After you send “STOP,” we will confirm your unsubscribe status via SMS. You will no longer receive SMS messages unless you opt-in again.
  • Help: For assistance, reply with the keyword “HELP” or contact us directly at: [email protected].
  • Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
  • Message Frequency & Rates: Message frequency may vary. Message and data rates may apply depending on your mobile plan. For questions about your text or data plan, please contact your wireless provider.
  • Privacy: For details on how we collect, use, and protect your data, please see our Privacy Policy.

10. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Address: Aid the Silent, 8126 Broadway, San Antonio, Texas 78209 

Email: [email protected]

Phone: 210-868-6616